Remote Learning Key Information


Video Chatting/Conferencing

It is important that you can control who can join your video conferencing call. For specific instructions, refer to the Showbie support website. However, the following general rules apply: 


  • Do not make the calls public. Connect directly to the people you want to call using your class discussion areas or assignments to send private links to the individual contacts. For Showbie video conferencing services, each member of staff and child is required to login using a unique username and password. This adds another layer of protection. Do not share or post your login details publicly. 


  • Know who is joining your call. Only children and staff who have logged in using their unique login details can join the video conferencing services. If login details have been shared (a) by a member of staff: the school administrator for Showbie will redact all rights from that account: (b) by a child: the member of staff responsible for the class the child is allocated to can ‘block’ the child from the class and reset login details. 


  • Consider your surroundings. Staff and children/parents should always be aware of what their camera shows when they are on a call. Using a blurring function or changing the background. Or, ensure there is a plain background working area in your home where there are no identifiable markers.  


  • Finally, make sure that all your devices and applications (not just the video conferencing software) are kept up to date. Applying software updates is one of the most important things you can do to protect yourself online. Update all the apps (and your device's operating system) whenever you're prompted. It will add new features and immediately improve your security. 


Further information and advice for staff and parents 

For further information regarding our service providers Privacy and compliance policies (I.e. GDPR) please visit: (external link)


As a member of The Oak National Trusts community we also adhere to their safeguarding policies. More information on this can be found at . (external link)


Staff and parents/carers looking for more advice on keeping children safe whilst remote learning online will find plenty of information below. 


Video chatting – a guide for protecting primary school age children (external link) 

In addition, guidance from the UK Safer Internet Centre on safe remote learning(external link) includes detailed advice on live, online teaching.

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